AI automation
Answers in seconds, even at midnight.
An AI chat assistant sits on your website and answers visitors’ questions straight away, using information about your business that you’ve approved. When someone is ready to enquire or book, it takes their details and passes them straight to you.
What it costs: AI automation starts from £245 a month, for us to build, run and look after it. Running costs are separate and go on top. They depend on how much the system is used, for example text messages, phone numbers and call minutes, email sending, and for outreach the data and budget for finding the right businesses. We’ll tell you what to expect before anything goes live.
Why add an AI chat assistant?
Visitors often have one quick question before they get in touch: do you cover my area, how soon can you come out, do you do this particular job? If the answer isn’t easy to find, many of them leave. A chat assistant answers immediately, any time of day, and keeps them on your site.
What it does
- Answers common questions. Services, areas, opening hours, how bookings work and anything else you want it to know.
- Takes enquiries. Collects name, contact details and what they need, then sends it to you by email or text.
- Books appointments. Links to your booking system so visitors can book there and then.
- Knows its limits. If it isn’t sure, it says so and offers to pass the question to you, rather than guessing.
- Speaks your language. Friendly and clear, in your business’s tone of voice.
Built the right way
- Honest. Visitors are told they are chatting with an AI assistant.
- Your information only. It answers from the details you’ve approved, and we test it before it goes live.
- Privacy. It only asks for the details needed to reply, and your privacy policy is updated to match.
- Light and fast. It loads after your page, so it doesn’t slow your site down.
It pairs well with enquiry follow-up, so every enquiry it takes gets followed up until it books, and with an AI receptionist for phone calls.
Helpful guides
Get in touch
The quickest way to start is a free website check or a call. You can also ring us on 07704 096106 or email contact@ggscaled.com.
Frequently asked questions
Will it make things up?
It is set up to answer only from the information you’ve approved. If it doesn’t know, it says so and passes the question to you.
Does it work on any website?
In most cases yes, including Shopify, WordPress, Wix and the sites we build.
Can I see the conversations?
Yes. Every conversation is logged, so you can see what people are asking and improve your website to match.
What does it cost?
It depends on how much it needs to do and how many conversations it handles. Try our free website check and we will tell you what we would do first.
Work with us
Ready to scale?
Bespoke websites, Shopify stores, SEO, Meta & Google ads and email automation, planned together by one team, for businesses across Lancashire, the Ribble Valley and the rest of the UK.