Email automation that works while you don't.

What are email automation services?

Email automation means emails that send themselves when something happens, like a new enquiry, an abandoned basket or a finished job. Our email automation services cover the whole thing: we plan the flows, write the emails, set them up in the right tool and make sure they follow UK email rules.

It’s one of the simplest ways to win more work from the leads and customers you already have. Our guide to email automation for small businesses explains the five emails worth setting up first.

What’s included

• Enquiry and quote follow-ups. An instant reply to every enquiry, and a friendly nudge when a quote goes quiet.
• Abandoned basket emails. Reminders that bring shoppers back to finish their order.
• Review requests. A well-timed ask after every job or order, to build the reviews that help you rank on Google.
• Win-back and repeat orders. Emails that bring past customers back at the right moment.
• Copywriting and design. Emails written in your voice and designed to match your brand.
• Compliance. Set up with UK data protection and email marketing rules in mind.

How we set it up

1. First call. We learn how enquiries, quotes and orders work in your business.
2. Plan the flows. We decide which emails to send, when, and to whom.
3. Write and design. We write every email and design templates that match your brand.
4. Set up and test. We build the automations in your email tool or Shopify, and test every trigger.
5. Review and improve. We check what’s being opened and clicked, and keep improving.

Why choose G&G Scaled for email automation?

We connect your emails to your website, store and ads, so every enquiry gets followed up and every customer journey is joined up. And we write the emails ourselves, so they sound like you rather than a robot.

Frequently asked questions