AI automation
Every call answered, day and night.
An AI voice receptionist answers your phone when you can’t: after hours, at busy times or all day. It talks naturally, answers common questions, takes details, books appointments and sends you a summary of every call.
What it costs: AI automation starts from £245 a month, for us to build, run and look after it. Running costs are separate and go on top. They depend on how much the system is used, for example text messages, phone numbers and call minutes, email sending, and for outreach the data and budget for finding the right businesses. We’ll tell you what to expect before anything goes live.
What an AI voice receptionist does
- Answers calls all the time, only out of hours, or only when your line is busy. You choose.
- Talks naturally and answers common questions from information you give us, such as prices, opening hours, areas you cover and what to expect.
- Takes the details you need: name, number, what the job is and how urgent it is.
- Books appointments by checking your availability during the call and sending a confirmation text.
- Passes calls to a person when the caller asks or when it’s an emergency.
- Sends you a summary and transcript of every call, so you know exactly what was said.
How we set it up
- Your information. We put together what the receptionist needs to know about your business, services, prices and policies.
- Your rules. When it answers, what it books, what counts as urgent and who calls are passed to.
- Your voice. A natural UK voice and wording that suits your business.
- Testing. We ring it together and adjust it until you’re happy.
- Go live. Calls are forwarded to it at the times you choose, and we keep improving it.
Honest and above board
Callers are told at the start that they’re speaking to an AI assistant, and if calls are recorded they are told that too. It never pretends to be a person, and anyone who wants a human can ask for one.
Who is it for?
Businesses that can’t afford to miss a call: dental practices, aesthetics and physio clinics, plumbers, electricians and other home services, garages and busy salons. It pairs well with missed call text back.
Helpful guides
Get in touch
The quickest way to start is a free website check or a call. You can also ring us on 07704 096106 or email contact@ggscaled.com.
Frequently asked questions
Will callers know it’s AI?
Yes. It says so at the start of the call. We think honesty builds more trust than pretending.
Can it book straight into my diary?
Yes, when your calendar or booking system allows it. It checks availability during the call and sends the customer a confirmation.
What if it can’t answer a question?
It takes the caller’s details and passes the question to you, or transfers the call if you’ve set that up.
Do I have to use it all day?
No. Many businesses use it only out of hours or when the line is busy.
Work with us
Ready to scale?
Bespoke websites, Shopify stores, SEO, Meta & Google ads and email automation, planned together by one team, for businesses across Lancashire, the Ribble Valley and the rest of the UK.